Ownership
The experts come to you. 24 hours a day.
A service plan built around uptime: scheduled servicing, genuine parts, battery care and warranty support, with a 24-hour priority call-out and a VIP technical team that travels to your location to repair, 24/7. Bought from outside the UK? We aim to reach you within 24 to 48 hours.
A buggy that is off the road is a guest left waiting, a round delayed or a job not done. A Hawke service plan keeps your electric vehicles maintained, your batteries healthy and your warranty straightforward, with one team looking after everything and priority response when you need it. Whether you run a single private vehicle or a coordinated fleet, cover is tailored to how hard your vehicles work.
What it covers
Everything that keeps an electric fleet running.
Scheduled servicing
Planned, preventative servicing on a schedule that suits how hard the fleet works, so wear is caught early and vehicles stay reliable through the season.
Battery care
Health checks, balancing and charging guidance to protect range and lifespan, the single biggest factor in how long an electric fleet keeps performing.
Genuine parts
Repairs and replacements use genuine parts fitted by people who know the vehicles, so a quick fix does not become a recurring fault.
24-hour priority call-out
If something goes wrong, our technical team responds within 24 hours and can come to your location to repair on site, rather than you bringing the vehicle to us.
Warranty support
Every build carries a 3-year warranty. Your plan keeps that cover straightforward, with one team handling servicing, parts and any warranty work.
Brake, tyre & bodywork checks
Brakes, tyres, steering and finish are inspected and kept in good order, so the fleet stays safe to run and continues to look the part.
How it works
Simple to set up, built around your fleet.
We learn how you run
Tell us how many vehicles you operate, how hard they work and where they are based. That shapes the right level of cover.
We agree a plan
We match a plan to the fleet, from scheduled servicing and priority phone support up to 24/7 concierge cover with on-site repair.
We keep you running
Servicing happens on schedule, parts and battery care are handled, and if something goes wrong our team responds fast, wherever you are.
Service plans
Cover that matches how hard your fleet works.
Three levels of cover, each priced to your fleet. We will recommend the right one once we understand how you run.
Essential
Scheduled servicing, genuine parts and priority phone support to keep your fleet running.
Priority
Everything in Essential plus 24-hour call-out and faster response, ideal for venues that rely on the fleet daily.
Concierge
Our VIP technical team comes to your location, 24/7, with international response for buyers outside the UK.
Who it suits
From a single private vehicle to a full operating fleet.
Cover is sized to the job. A private owner gets predictable servicing and a single point of contact; a busy venue gets priority response and on-site repair that keeps the operation moving. Here is where a plan earns its keep.
Resorts & hotels
Guest shuttles run from first arrival to last departure. On-site repair and priority response keep the service moving through the busy season, so a fault never becomes a guest complaint.
Golf clubs & estates
Fleets that work hard across the season need scheduled servicing and fast call-out to stay reliable on the course and around the grounds. We keep batteries, brakes and tyres in good order and step in quickly when something goes wrong.
Events & hire fleets
When a fleet is booked for a specific day, there is no room for downtime. Priority cover and rapid response mean every vehicle is ready when the gates open.
Private owners & international buyers
Private owners get predictable servicing and battery care so the vehicle is always ready. Bought from outside the UK? Our experts travel to you, typically within 24 to 48 hours.
Why it pays
Less downtime, longer-lasting batteries, no surprises.
Maximum uptime
Preventative servicing and priority call-out keep vehicles on the road, so a fault is fixed fast and rarely turns into lost days.
Longer battery life
Looked-after batteries hold their range and last longer, protecting the most valuable part of an electric vehicle.
Predictable costs
Planned servicing means fewer unexpected bills and a clear view of what running the fleet costs.
One team, one number
Servicing, parts, battery care and warranty are handled by the people who built your vehicle, with a single point of contact.
A service plan is part of owning a Hawke. Read more about ownership and aftercare, browse the range, or see the sectors we serve.
Questions
Service & support, frequently asked
Scheduled preventative servicing, genuine parts, battery health care, brake, tyre and bodywork checks, warranty support and a priority call-out if something goes wrong. We tailor the exact cover to the size of your fleet and how hard it works.
Keep your fleet running
Tell us about your vehicles and we will recommend the right cover.
Share how many vehicles you run and how they are used. We will set out the right level of cover and a clear, tailored quote, with no obligation.
Speak to a member of the team
+44 (0)20 3936 0000hello@hawkeev.comReal people who know the vehicles. We typically reply within a few working hours.